RETURNS ACCEPTED ONLY WITHIN 14 DAYS OF INVOICE DATE
Any rights you have under this policy in relation to your Aladdin Apparel product are additional to any rights you may have under consumer laws.
All change-of-mind refunds are issued at the discretion of Aladdin Apparel. We reserve the right to refuse a refund or exchange for a Change of Mind request if it does not comply with these conditions.
Our change-of-mind policy does not apply to goods sold as the customer has already ensure the size when they pruchase.
All goods which have been authorized for return must be received by us within 14 days of the invoice date.
Customers are responsible for all freight costs relating to returns unless the returned garments are damaged or incorrectly supplied by Aladdin Apparel.
All returns incur a $1 per item restocking fee.
All returns MUST be in the original packaging and in re-sellable folded condition and must include all accessories and packaging items originally supplied, failing which a $4.00 repackaging fee will be levied per garment affected.
Returned goods with writing on tags and/or bags will invoke the above clause and result in a $4.00 repackaging fee per garment affected.
No credit will be considered where no proof of purchase is provided, and/or where any information requested on the top of this form is omitted.
Copies of the Credit/Return form may be requested by emailing [email protected]
For any returns in excess of $200 for which we have not initially charged freight, the appropriate freight will be charged to the customer to compensate for the freight costs incurred by Aladdin Apparel to supply the order. Restocking fees may not apply where garments are exchanged for a different size in the same colour and style.
Any cancelled order in part or full returned due to no fault on the part of Aladdin Apparel will incur a restocking fee of $3.00 per garment.
All Returns MUST have original tags attached, be in original packaging, unworn and in re-sellable condition
You must contact us before sending your return, and you must use a tracked courier, not standard post.